Physiotherapy can help reduce pain and restore your movement and function to get you back into the things you want to do. We do this by using a comprehensive knowledge of the body’s anatomy, physiology, biomechanics and pathological processes and combining it with our extensive clinical reasoning skills and expertise. 

No need, you can come directly to us and we can arrange all the paperwork including ACC claims. Urban Athlete is an ACC accredited clinic meaning we only provide services set to the highest standards.

Don’t be scared, but we’ll ask a lot of questions as we really like getting to the underlying cause of your injury and symptoms. We’ll test you out to figure out what’s wrong and then give you a detailed explanation of our findings and come up with a tailored treatment plan to get you going again.

ACC Physio Appointments
30-Minute Appointment: $55 per session
45-Minute Appointment: $100 per session

Private Physio Appointments
30-Minute Appointment: $95 per session
45-Minute Standard Appointment: $140 per session

Massage therapy, including sports, deep tissue, relaxation, and pregnancy massage:
30-Minute Massage: $85
45-Minute Massage: $110
60-Minute Massage: $135

Your physiotherapist will help you choose the most suitable appointment length based on your needs, and will advise if a longer follow-up is recommended.

Specialist services may have different pricing — please contact us for details.

🕒 30-Minute Initial Appointment
Ideal for:
- Mild or recent injuries
- Quick assessment and treatment
- Returning clients with a familiar issue
- Busy schedules needing a shorter session
Includes: A focused assessment, hands-on treatment (if appropriate), and a simple plan to get you started.

🕒 45-Minute Initial Appointment (Recommended for most new clients)
Best for:
- Complex, long-term, or multiple concerns
- First-time physiotherapy clients
- Post-surgery rehab or chronic pain
- Those wanting a more thorough plan from day one
Includes: A detailed assessment, treatment, and a personalized recovery plan.

Initial appointments are available as either 30 minutes or 45 minutes — the choice is yours! Your physiotherapist will guide you during your first visit and recommend the most suitable length for any follow-up sessions, based on your individual needs.

Follow-up sessions are typically 30 minutes long, but if more time is needed, your physio will let you know and recommend a 45-minute session when appropriate.

Specialist services such as Muscle Balance Assessments, Pelvic Health Appointments, and Running Assessments may take up to 60 minutes.

We’ll chat through this once we’ve assessed what’s going on and the severity of your injury, some injuries need only a few appointments where others might need a bit more rehabilitation work.

We’re open Monday to Friday 8:00am to 5:30pm. 

This depends on the site of your injury. Quite often, we need access to the muscles being treated, so bringing a pair of shorts and a singlet is usually best. However, we also have a wonderful and fashionable range of clothing available onsite for you to use.

For those of you with Southern Cross health insurance, we're part of their Easy-Claim scheme, which can help cover the cost of your physiotherapy treatment. Just let Charlie know, and she’ll check everything and take care of it for you.